I'm sure we all miss going out and visiting our favorite stores, Jollibee is one of them. In order to serve the customers again Jollibee has reopened its doors and resumes operations in over 1,000 branches nationwide. Of course, following and implementing the strictest safety measures and sanitation protocols to ensure the safety of its customers and employees, while continuing to deliver quality food and service.

As they continue to bring Filipinos their well-loved langhap-sarap favorites, the country’s number one fast-food chain prioritizes the well-being of its employees and patrons by implementing intensified safety measures inside its stores. These are in compliance with the health protocol guidelines set by the Department of Trade and Industry for dine-in restaurants and fast-food establishments.

These procedures are also captured in an online video, “Beeda ang Safety at Saya”, which is available on Jollibee’s Facebook page and YouTube channel.


Health comes first
Diners at Jollibee can be assured that their meals are not only great tasting and safe to eat but also properly handled, with the store team going through a rigorous safety process, including temperature checks and accomplishing a daily health form, before reporting for duty. Members of the crew are also required to wear face masks, face shields, and hand gloves when in the vicinity of the stores, and thoroughly sanitize all utensils every day. Meanwhile, store fixtures and hard surfaces such as doors and tables are cleansed every thirty (30) minutes, and self-order kiosks (SOKs) are disinfected after every use.

For a worry-free dining experience, the tables inside the stores are equipped with table guards and markers. This way, customers who are sharing a table can have added protection, allowing them to enjoy their meals with peace of mind. Jollibee’s Hygiene Ambassadors are always present to remind customers of the safety measures and to ensure that all protocols are being followed.


Safety in every step
Before entering the store, customers are required to go through a 3-step safety check—sanitizing shoe soles via a disinfectant mat, strict wearing of face mask, and contactless checking of temperature. To strengthen COVID-19 monitoring and contact tracing, customers are also required to fill-out a health declaration form in compliance with the DTI guidelines.

While inside, customers need not to worry while ordering their Jollibee favorites as 1-meter physical distancing is practiced, with floor markers to serve as their guide. Numbered cue cards are also given to both dine-in and take-out customers to manage the number of customers inside the store.


Contactless
When ordering, counter guards are installed and “No-Touch” transactions are observed to keep both the crew members and customers safe. And to lessen physical interaction, cashless payments can be made by customers through Happyplus card, credit card, debit card, or PayMaya.

For customers who would want to enjoy their Jollibee favorites from the comfort of their homes, Jollibee also applies the same safety standards in preparing food orders and “No-Touch” protocols for delivery via jollibeedelivery.com or their #8-7000 hotline.


“Ensuring utmost cleanliness and safety have always been vital in Jollibee’s operations. Now, as we welcome customers back into our stores, we will continue to uphold our commitment to providing best-tasting food by further elevating our safety standards and safeguarding the welfare of both our store team and customers,” said Ferns Yu, Jollibee Philippines President.

Enjoy langhap-sarap treats at any of the 1,000 Jollibee branches now open to serve you in a safe, joyful way.

One of the many iconic hotels in the metro that will open its doors and the one that will celebrate its historic founding anniversary, The Manila Hotel plans to partially open its doors to its valued guests, with the famed Café Ilang Ilang, the Lobby Lounge, and the Delicatessen resuming operations on July 3, 2020. A rebirth of sorts after months of following the government’s quarantine protocols, the hotel has adjusted along with the rest of the world in navigating the “new normal,” and puts a high premium on the well-being of guests.

With the lobby shining bright anew signifying eternal hope, The Manila Hotel commemorates its 108th founding anniversary on July 4 by welcoming guests with an enduring brand of service that is now focused on enhanced health, hygiene, and sanitation protocols in line with DOH guidelines.

As the hotel prepares for the reopening, Atty Joey Lina, the president of The Manila Hotel, assures the public, “You are safe here. We have taken every precaution to heart so you and your loved ones can have peace of mind when you visit or stay with us.”

To its valued guests who are waiting for Café Ilang Ilang to open, The Manila Hotel offers its 108th Anniversary Promo that gives the first 108 customers for the first 108 days of its reopening (including Saturdays and Sundays) a special dining rate of only Php1,250 for lunch, and only Php1,550 for dinner. Café Ilang Ilang likewise returns with a new system for dining where guests can “order and eat all you can,” meaning they can order as much food as they want from the selection of dishes at a fixed price.

Both Café Ilang Ilang and the Lobby Lounge will be open with limited seating capacity. Thorough sanitation procedures will be implemented, and guests can order using disposable menu, eat using cutlery in sealed containers, and even use tables with acrylic dividers. Front-facing personnel communicating with guests like Guest Services Officers (GSOs) and waiters will don masks, gloves, and face shields. To limit contact with guests, Café Ilang Ilang is also fine-tuning its contactless ordering and payment system.

Adopting best practices, the hotel launches a comprehensive initiative to assure its patrons they are safe at The Manila Hotel. High-traffic public areas will have hygiene reminder signages and distance indicators, and guests will be asked to undergo mandatory temperature checks, and health declaration procedure. Limited capacity will also be implemented in elevators, while several hotel facilities will remain closed including the spa, swimming pool, gym, and other areas.

High-touch points like door handles, elevator buttons, public area furniture, and others will be sanitized multiple times per day using UV technology. Tests reveal that UV sanitation greatly reduces the bacteria count on surfaces, as demonstrated by lower RLU readings—whose value is used as a measure of surface cleanliness—after the procedure.

Barring announcements from the government to the contrary, the hotel also plans to start accepting room bookings by August 2020. The public will be assured of rooms thoroughly cleaned first with UV-C light technology to eliminate germs, bacteria, and viruses; followed by medical-grade sterilizing and disinfecting solution. A change of fresh and sanitized linens; sanitation of touch points in the room including remote controls, lamps, etc.; and thorough bathroom disinfection are also art of the procedure. Guests will also receive personal wellness kits, issued a UV-sanitized keycard, and arrive to guestrooms with a seal of assurance that they are the first to enter the sanitized environment.

Because taking care of its own people means they can take better care of guests, The Manila Hotel has invested on testing its staff upon return to work to ensure they are healthy. The culinary team strictly adheres to stringent protocols on proper hygiene, hand washing, and food handling. Staff will be required to wear PPEs as needed, and a strict implementation of distancing measures will be done in the offices, front desk, and other areas frequent by guests.

The Manila Hotel looks forward to welcoming both loyal and new guests with the kind of service it is known for, with the assurance that “YOU ARE SAFE HERE” is not just a tagline but a commitment it truly means to uphold.

Travelling is a great way to unwind and enjoy what life has to offer, but that doesn’t mean that you shouldn’t be mindful of your safety. ​

Scams abound in every part of the world. As the travel industry grows in popularity, scammers and other criminals are also growing in numbers, devising ways to trick unsuspecting tourists from transportation overcharge and forced purchases to ATM skimming and credit card fraud. ​

PSBank advises travelers to exercise caution when setting foot in foreign lands. Here are some safety measures you can take for a scam-free and enjoyable vacation: ​

Inform your bank or Credit Card Company if you're travelling outside of the country.

Although most banks have systems in place where they will send you an SMS alert to confirm a purchase before they are processed, and/or a text message and email notification to inform you of your transactions, you will be helping your bank monitor and secure your accounts from any suspicious usage by informing them of your travel plans. This way your bank won’t assume that your debit, prepaid or credit card is being used fraudulently and block it. ​

Be wary of public wifi.

Hackers can easily set up "free" public WiFi networks and bait people to use them so they can sniff your login passwords or use your accounts while you're still logged in to the websites without the need for your password. Always ask the hotel, coffee shop or airport personnel their valid WiFi hotspots for guests. If you have to connect to a free WiFi network, never use it to log in to your email, social media or bank accounts. ​

Never provide debit or credit card details via phone, text or email.

Emails and texts were not created with data privacy in mind. Unencrypted email is an unsecure way to send sensitive information. Emails, SMS, or phone calls can be hacked, spoofed, and eavesdropped. When travelling, it is best to avoid providing personal and financial information through these channels. ​

Look for the lock. ​

Aside from a web address that begins with “https:” where “s” stands for ‘secure’, a lock icon on your browser is another indication that the site you are on is safe to use. When booking plane tickets and hotels, or when making online purchases, make sure you can see the padlock symbol in the address bar, before you provide your personal or financial details. ​

Keep your card visible when making payments. ​

When paying for your purchases and services using your debit or credit card, make sure that they process your payment in your presence. This way, your card is visible and always with you. Thus, preventing multiple unauthorized card swipes and skimming. ​

Monitor your accounts regularly. ​

Monitor your accounts even when you are abroad to ensure that there are no unauthorized transactions. For added security to PSBank Debit and Prepaid Mastercard cardholders, turn on the ATM Lock feature in your PSBank Online or PSBank Mobile App to keep your account safe from ATM skimming and other card-based electronic fraud. ​

Be vigilant. ​

If you think that your bank account has been compromised or noticed any suspicious movements, report it immediately by calling your bank’s customer service hotline. ​

“Learning how to secure your accounts and avoid obvious threats goes a long way in protecting your personal information and money most especially when you travel,” says PSBank First Vice President for Information Security Dan Jose Duplito.